Description of Role and Objectives:

  • The Corporate Recruiter is responsible for sourcing, recruiting, and onboarding leadership positions for Transcom. This role owns the full lifecycle for recruiting and maintains excellent relationships with hiring managers, candidates, and the network at-large. 
  • The primary objective is to identify and attract top talent for leadership positions at Transcom. This role requires an innovative thinker and leader to own and create a world-class recruiting and onboarding experience for all levels of leadership within the organization. 



The position requires effective leadership and business execution for the following key focus areas. Additional responsibilities may be added as the needs of the business change and expand: 

  • Manage candidates through the full lifecycle from start to finish, including offer negotiations
  • Serve as the primary point of contact for candidates and hiring managers throughout the entire recruitment process
  • Develop job descriptions and postings to ensure job requirements and expectations are clearly communicated and candidates are assessed against desired criteria for the role
  • Identify and source potential candidates on a variety of recruiting platforms, including personal networks
  • Investigate referrals and references to formulate a well-rounded view of applicants
  • Screen resumes and interview candidates for a variety of positions from early leadership to executive-level leadership roles
  • Facilitate onboarding and new hire orientation to leadership positions
  • Provide regular reporting and updates to managers on candidate pipeline, hiring initiatives, and metrics
  • Maintain a high level of professionalism and confidentiality at all times
  • Continuously review and evaluate the hiring process for needed improvements
  • Document and maintain hiring and onboarding processes for leadership hiring
  • Other duties, as assigned


Qualification and experience

To qualify for this role you must:

  • Hold a university degree or equivalent higher qualification, or related experience
  • 3+ years of recruiting experience, with strong focus on senior-level and corporate-levels of the organization
  • Be fluent in the English language
  • Be able to travel 20% of the time
  • Have a quiet and distraction-free home office in which to work 100% remote
  • Solid experience with G-Suite and Microsoft applications


It will help if you have:

  • Experience in the Call Center BPO industry
  • Familiarity with applicant tracking systems (specifically Avature) and social media applications


Personality profile:

To be successful in this role you must have the following qualifications and characteristics:

  • Strong interpersonal skills, especially the ability to network and establish professional relationships, both internally and externally
  • Ability to work under pressure and prioritize in a demanding, fast-paced environment with strict deadlines
  • An impeccable public image, including on social media
  • A professional, courteous demeanor on the phone and in-person
  • Excellent written and verbal communication skills
  • Ability to make decisions, take action, and execute a plan