Simon Kapstad Sep 6th, 2013

Powerday with lottery!


Motivation is the word of the day! Recently, we arranged a "Powerday" at our Rolvsøy site in Norway. Each agent could draw a ticket for each new sale they made, and every ticket was guaranteed a prize. We had lots of great prizes on the table:

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This type of event is great fun while also increasing everyone's motivation to focus on driving sales for our client, as well as building customer loyalty. Selling is an important part of the inbound customer service we provide, so it is natural for us to give something back to the people who talk to customers every day and help us reach our goals. Successful cross-selling and upselling requires more than just an understanding of our client's product and service features and benefits. Our agents need to be skilled at building relationships, identifying customer needs during any type of interaction, and taking appropriate action to satisfy the customer’s need while maximizing cross-sales and upsales for our client. Here is one of the lucky winners:

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