Work from home and accomplish great things!
We are 29,000 customer experience specialists at 50 contact centers across 21 countries, delivering services in 33 languages to international brands in various industry verticals.
Open positions North America
Customer Service Representative & Retention Specialist (Work From Home)*
*Must live in one of the following states:
AL, AR, FL, GA, ID, IL, IN, IA, KS, KY, LA, MI, MN, MS, MO, NE,
NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI
Reduce stress by working from the comfort of your home office. Working from home helps our employees improve their work / life balance. Plus, save time and money avoiding a work commute in frustrating traffic or weather. You’ll also appreciate the ability to wear comfortable work attire in a home office setting tailored to you! Best of all, enjoy more meaningful breaks and lunches.
Invest in your future as a Transcom employee, not as an independent contractor. As a Transcom employee, we are committed to your success and provide paid training and advancement opportunities. You’ll receive continued learning and development opportunities as you continue your Transcom journey, with career advancement opportunities along the way!
At Transcom, we believe we’re stronger together! Work for a company that is passionate about their employees and the people in our communities. Our Transcom cares program allows our employees to make a difference in the projects they are most passionate about!
At Transcom, we also understand the importance of having time to unwind with family and friends. As a permanent employee, you’ll also earn paid vacation!
Many of our employees find themselves sick less often because they aren’t exposed to office illnesses. To stay healthy, we offer medical benefits for you and your family, including dental and vision! Transcom understands time to unwind is important, and permanent employees also earn paid vacation.
Experience less stress (and save money) by working from the comfort of home. Avoid long commutes in frustrating weather and traffic and save money on transportation costs. Spend less money on work attire, and costly meals eating out.
Additionally, in the US we offer 401(k) investment opportunities and an employer match program to help you plan for retirement!
Application Process
Find the job you're interested in and click "Apply"
Our application includes assessments unique to each position to determine eligibility.
Typically, you’ll receive an email within 5 business days after submitting your application.
Schedule a phone interview to speak directly with one of our recruitment specialists.
Congrats! Begin your background check and offer paperwork to accept your offer.
Jalisa Johnson
Jalisa Johnson
What is your favorite part of working for Transcom?
I love working from home and it’s a fun environment. Transcom does fun activities like Bingo!
What do you love most about working from home?
I love avoiding the commute so I don't have to jump in the car and rush to work.
Toni Combs
Toni Combs
What is your favorite part of working for Transcom?
To be Honest the Contest!, Recognition!, and Promotions!
What do you love most about working from home?
Avoiding the commute
Shannon Wells
Shannon Wells
What is an unexpected benefit that you experienced when you started working from home.
A really cool unexpected benefit about working from home is that I truly save a ton of money!
What is one tip that you would share with a new Transcom employee?
The #1 tip I have for new employees is to ask questions! Never think any question is a bad question, everyone is here to help you become better at your job.
Sarah King
Sarah King
What is your favorite part of working for Transcom?
I feel supported in everything we do
What do you love most about working from home?
The convenience and hours
